General FAQ

Will I get banned?

We can't guarantee what CCP will or won't action against. sphere.exe is built to behave like a careful pilot — it reads game state from process memory rather than patching, and sends input through the same Windows input surface a human uses. The architecture trade-offs are documented on /how-it-works. Use at your own risk.

Can I run sphere.exe in a virtual machine?

Yes. Memory-reading works in VMware and VirtualBox. GPU acceleration for the EVE client is the only practical limitation. Hyper-V Enhanced Session Mode is not currently supported.

Does sphere.exe send anything to CCP?

No. The client reads from EVE's own process and uses Windows SendInput for actions. There is no traffic to CCP servers from sphere.exe itself; the EVE client handles its own network I/O.

Do you support combat / ratting / hauling?

Not at launch. The miner role is the v2.0 ship role. Orca and Rorqual support are on the roadmap.

Do you collect telemetry?

The desktop client uploads anonymized state hashes when the local rule engine cannot decide and asks the cloud for a fallback. No screenshots, chat logs, or character credentials leave your machine.

What payment methods do you accept?

USDT-TRC20 only at launch. Payments are non-refundable.

How do I cancel?

Don't renew — the license expires automatically 30 days after the most recent paid invoice. There is no recurring charge.

How do I contact support?

Email support@sphere-exe.com. We aim to respond within 48 hours.